Business News

WhatsApp Pay now available for users in India

November 6, 2020
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WhatsApp Pay has finally gone live in India. People can safely send money to a family member or share the cost of goods from a distance without having to exchange cash in person or going to a local bank. To send money on WhatsApp in the country, it’s important to have a bank account and debit card in India. With this, WhatsApp users can send money to anyone using a UPI supported app.

While using WhatsApp for payments, one needs to enter a personal UPI PIN for each transaction. WhatsApp has designed its payments feature in partnership with the National Payments Corporation of India (NPCI) using the Unified Payment Interface (UPI), an India-first, a real-time payment system that enables transactions with over 160 supported banks.

WhatsApp has partnered with five leading banks in India including ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank. “To send money on WhatsApp in India, it’s necessary to have a bank account and debit card in India. WhatsApp sends instructions to banks, also known as payment service providers, that initiate the transfer of money via UPI between sender and receiver bank accounts,” WhatsApp said. People can also send money through WhatsApp to anyone who is using an app that supports UPI.

To setup WhatsApp Pay in your account, follow these steps :

  1. Click on the WhatsApp app on your mobile phone and select the three-dotted icon visible on the top right corner of your screen.
  2. Select ‘Payments’, then ‘Add payment method’
  3. A list of bank names will be on your screen.
  4. After you finish selecting your bank name, your cell number, which is linked with the bank, will be verified.
  5. For verification, a user needs to select ‘Verify’ via SMS.  You need to make sure the WhatsApp number is the same as the one linked to your bank a/c.
  6. Once you’re done with the verification process, a user then needs to complete setting up payments.
  7. A UPI pin is mandatory for carrying out transactions on WhatsApp similar to how it’s on other apps.
  8. Following this, you can see the chosen bank on the payments page.

If user wants to send or receive money

  1. Open any chat on WhatsApp and select the ‘attachment’ icon.
  2. Click on ‘Payment’ and add the money you want to send to the person. A user can also add a note.
  3. To finish the payment process on WhatsApp, you will have to enter your UPI PIN.
  4. After you finish you transaction, you will get a confirmation message.